TABLE OF CONTENT
CHAPTER ONE: INTRODUCTION
1.1 Background to the study
1.2 Statement of the problem
1.3 Objectives of the study
1.4 Research questions
1.5 Statement of the hypothesis
1.6 Scope of the study
1.7 Significant of the study
1.8 Limitations of the study
1.9 Operational definition of terms
CHAPTER TWO: LITERATURE REVIEW
2.1 Source of recruitment
2.2 Selection interview
CHAPTER THREE: RESEARCH METHOD
3.2 Sampling method
3.3 Method of data collection
3.4 Questionnaire method
3.6 Participants observation method
3.7 Documentary observation
3.8 Method of data analysis
CHAPTER FOUR: DATA PRESENTATION, ANALYSIS AND DISCUSSION
4.2 Data analysis
4.3 Data presentation
4.4 Data interpretation
4.5 Test of hypothesis
CHAPTER FIVE: SUMMARY, CONCLUSION AND RECOMMENDATIONS
5.1 Summary of findings
1.1 BACKGROUND TO THE STUDY
Is your advertising getting result “Not at all? Last week we employed a night watchman and the next night we were robbed”.
To a very reasonable extent the long run survival, effectiveness and growth of an organization depends solely on the caliber of persons or employees at it’s disposal. This is so because the caliber of person help to determine the shape of the organization. Recruitment therefore is one of the most sensitive function of personnel department which deals on employment of workers in an organization.
Recruitment is a process of finding out potential candidates for actual or anticipated vacancies in an organization. Recruitment is also looked at a linking activity bringing together those with job to fill and those seeking job. The major concern of the personnel department therefore is usually how and where to get the best materials for the organization.
How to get the best materials can stem directly from the personnel department because of its vast knowledge of the required job content or specification. Where this vast knowledge is lacking then the use of job reacquisition which convey the requisite information will give the recruiting manager adequate information as to be able to fill the particular position.
The job requisition form usually highlight/accessories such as job title, department and its location, age range, qualification, experience required and the prospect offered by the job.
It is vital in requirement, if not properly applied it will result in work inefficiency, individual desertification and labour turnover. Recruitment actually entail activity and creatively looking out for the persons with certain qualities desired by the organization and at same time encouraging them to apply it either for the advertised or unadvertised position in the company. A good recruitment exercise or programme should attract the qualified and not attract the unqualified. This objective will minimize the cost of processing unqualified field candidates.
In human resources planning, job analysis clarifies the characteristic of job being done and the individual qualification that are necessary for the jobs with a pool of qualified applicants this is where the process of screening, qualified applicant comes in. and this is one of the major objectives of selection.
Thus, selection is the process by which prospective candidates for employment are screened and decisions are reached for those to be employed and those not to be employed. It actually involves deciding on suitable and unsuitable candidate through the process of screening. The screening method adopted by the employer varies from organizations to organizations, but the most common element amongst organizations is that decision is reached at the end of the day to hire a particular candidates depending on the organization.
In view of the above, some scholars prefer to call selections the “rejection process” while others call it the negative process because often times it involves the rejection of more candidates than those actually employed by an organization to ensure its effectiveness,
“Legislation promotion equality of opportunity has underlines that importance of using well validate section procedure and there is increasing emphasis on ensuring that the selection process discrimination is fair and not unfair between applicant.
It is believed that every organization needs to have well trained and experienced employees to perform the activities that have to be done to bring about organizational effectiveness. It is necessary to raise the skill levels and increase the versatility and adaptability of employees. The importance of employee or highly sophisticated and complex society and organization have created increased pressure for organization to adopt the type of skill necessary to complete a particular job.
Training is a learning experience in that it seeks relatively permanent change in an individual so that his/her ability to perform a job will improve. We should typically say that training involves the changing of skills, knowledge, attitude or social behaviour. It means changing what an employee know, how he works, his attitude towards his work or his interaction with his co workers, his work or his behaviour of his supervisor.
According to Beach (1980), training is the organized procedure by which people learn from a definite purpose. The purpose of training is to achieve a change in behaviour of those trained.
Ubeku (1975) say training is a continuous process in any organization which agrees with Beach definition.
1.2 STATEMENT OF THE PROBLEM
This research is born out of the belief that recruitment selection and training are vital for the effectiveness and survival of an organization for growth to be pronounced, the caliber of its work force must be the determining factor. Human Resources are just inevitable in any establishment.
But the questions we need to ask are:
Ø Is the recruitment, selection and training policies adopted in the organization, the one that is generally acceptable?
Ø Has the organization (Cadbury) applied the ergonomic that I matching the right worker with the right job.
Ø Has the organization (Cadbury Nigeria Plc) allowed the environmental constrain to affect its recruitment, selection and training policy?
Ø How can recruitment, selection and training procedure is improved upon in the organization
This research study will attempt to provide answer to the above mentioned questions and other relevant question useful to the recruitment, selection and training about organization.
1.3 OBJECTIVES OF THE STUDY
The broad objective of the study is to examine the role of recruitment, selection and training as a tool for organization effectiveness. The specific objectives are as follows:
Ø To determine the extent to which ineffective recruitment, selection and training may result in labour shortage
Ø To find out if success or failure of organization are largely due to the caliber of its work force.
Ø To examine whether laid down procedure for security of management caliber for filling up vacancies and functions of the post must be correctly understood and defined.
1.4 RESEARCH QUESTIONS
1. Does ineffective recruitment, selection and training policy result in labour shortage?
2. Does the caliber of organization’s work force leads to success or failure or organization?
3. Are laid down procedure for selecting the right caliber for filling up vacancies and functions of the post correctly understood and defined?
1.5 HYPOTHESIS TESTING
The following hypotheses are formulated for the study:
Ho1: Ineffective recruitment, selection and training policy result in labour shortage.
Ho2: The success or failures of the organization are largely due to the caliber of its workforce.
Ho3: There must be a laid down procedure for selecting the management caliber for filling up vacancies and function of the post must be correctly understood and defined.
1.6 SCOPE OF THE STUDY
This research work will focus on recruitment, selection and training policy that is adopted by the management of Cadbury Nigeria Plc. Agindingbi, Ikeja Lagos. It will not include subsidiary of the company outside the Ikeja Office.
Ø Recruitment: Basic ideas, it accuracy of the need assessment and the adequate, determine personnel need, personnel specification and recruitment sources.
Ø Selection: Selection process consideration is making the selection decision, selection procedure and auditing the recruitment and selection programs.
Ø Training: Definition and overview of the process, benefit of training programme, training method and evaluation of training effort.
1.7 SIGNIFICANCE OF THE STUDY
This study will go along way in assisting employees by labour of Cadbury Nigeria Plc, to be specific in modifying and perfecting its policy on recruitment, selection and training of its staff. It allow the management of the company to recruit, select and train appropriate employees with proven skills and abilities to achieve the co-operate objectives of the company or the organization.
This research will help the company to orientate and re-orientate employees attitude to achieve support for the company activities and obtain better co-operation and greater loyalty of the employees.
Having scale through the recruitment and selection hurdles adopted by the company, the employees morale will be boasted the more when giving al the necessary training that will enhance his performance on the job.
1.8 LIMITATIONS OF THE STUDY
There were some limitations for the researcher to carry out this research.
1. Time Factor: The study of this nature require sufficient time, but the available period of the research was constructed due to the closeness of examination.
2. Finance: This factor was a major limitation encountered by the researcher in the course of this study. The researcher is constrained financially in view of the high cost material and other resources.
3. The Attitude of Respondents was also a limitation: This according to them is for security reasons. And the researcher had to reason with them.
1.9 OPERATIONAL DEFINITION OF TERMS
This research shall define the following concepts:
Ø Recruitment: Recruitment is a process where by an organization actively and creatively look out for process with certain qualities desired by organization and the same time encouraging them to apply for the advertised and unadvertised position in the company
Ø Selection: Selection can be regarded as a process whereby the sorting out or elimination of these judged to the qualified and unqualified for the vacant post as indicated in the organization requirement
Ø Training: Training is the organized procedure by which people learn knowledge and skill for a definite purpose. Its objectives are to achieve a change in the behaviour of the trained.
Ø Strategy: Strategy is a means of operationalsing a police and for achieving pre-determine goals
Ø Organization: This refers to an industry where good extracted from land sea are turned into finished goods. It is also known as company which render certain services.